Telephone Coordinator

**RECEIVE A $250 BONUS** after being employed for 6 months!

Job Description

Position Summary: Under Direct and Indirect Supervision, Answer inquiries and obtain information for general public, patients, visitors, and other interested parties. Provide information to callers; Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.

Essential Functions:

– First on the phone to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
– Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
– Learn to operate new office technologies as they are developed and implemented.
– Memorize and use scripts effectively both over the phone and in person.
– File and maintain records.
– Provide information about the Practice, such as location of offices, employees within the organization, or services provided.
– Transmit information or documents to patients, using computer, mail, or facsimile machine as needed.
– Must always represent the practice in a professional, pleasant, and cooperative manner.
– Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
– Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
– Maintain phone certification and take a turn with the after-hours phone.
– Print next day’s route slips and schedules.
– Track new guests, past guests and phone calls and do end of month tracking for phone and new guests.
– Must be able to work both independently and cooperatively in team settings.
– Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars.
– Other duties and tasks, as assigned periodically.

Success Factors:

– Always maintain the highest level of confidentiality to HIPAA standards.
– Adhere to strict safety guidelines and procedures to OSHA and office standards.
– Must be comfortable seeing and able to maintain a professional demeanor and attitude while working around blood and smells that may be unpleasant.
– Must be detail oriented in order to prepare and process business correspondence.
– You must be flexible and understand that your job duties may change from time to time and that you may be asked to “help out” in other areas of the office.
– Must demonstrate active listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
– Must demonstrate good reading comprehension – Understanding written sentences and paragraphs in work related documents.
– Must demonstrate excellent communication skills – Talking to others to convey information effectively.

Experience and Education:

High School Diploma.
Accurate typing at 40 words per minute.
One Year Minimum Office experience.
Preferred Two Years experience.

Job Type: Full-time

To apply, please fill out the application below:

Employment Application

Step 1 of 17

Personal Information
Please upload a video interview.*
To start your interview process, please upload a video stating why are you the best fit for this position.
Please upload your resume.
Drop files here or
Name*
First Middle Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Email*
Are you a U.S. citizen or do you have the legal right to remain in the U.S., and are you authorized to work in the U.S. on an unrestricted basis? (You may be required to provide documentation)*
- Yes
- No
If under 18, can you furnish a work permit if requested?*
- Yes
- No
- Not Applicable

Previous Employment History (list most recent first)
Employer
Phone
Start Date
End Date
- I currently work here
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Name/Title of Immediate Supervisor
First Last
May we contact?
- Yes
- No
Starting Position
Starting Pay
Commission/Bonus/Other Compensation
Responsibilities
Final Position
Final Pay
Commission/Bonus/Other Compensation
Responsibilities
Reason for Leaving
What did you like most about your position or employer?
What did you like least about your position or employer?

Employer
Phone
Start Date
End Date
- I currently work here
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Name/Title of Immediate Supervisor
First Last
May we contact?
- Yes
- No
Starting Position
Starting Pay
Commission/Bonus/Other Compensation
Responsibilities
Final Position
Final Pay
Commission/Bonus/Other Compensation
Reason for Leaving
What did you like most about your position or employer?
What did you like least about your position or employer?

Employer
Phone
Start Date
End Date
- I currently work here
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Name/Title of Immediate Supervisor
First Last
May we contact?
- Yes
- No
Starting Position
Starting Pay
Commission/Bonus/Other Compensation
Responsibilities
Final Position
Final Pay
Commission/Bonus/Other Compensation
Reason for Leaving
What did you like most about your position or employer?
What did you like least about your position or employer?

Explain gaps in your employment, except those due to disability, injury or personal illness.

Education
School
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Years Completed
Degree
- Diploma/GED
- Degree
- Certification
- Other
GPA/Class Rank
Major/Minor

School
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Years Completed
Degree
- Diploma/GED
- Degree
- Certification
- Other
GPA/Class Rank
Major/Minor

School
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Years Completed
Degree
- Diploma/GED
- Degree
- Certification
- Other
GPA/Class Rank
Major/Minor

School
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Years Completed
Degree
- Diploma/GED
- Degree
- Certification
- Other
GPA/Class Rank
Major/Minor

Skills and Qualifications
List special training, skills, licenses or certifications pertinent to the position for which you are applying.
List your computer and/or software skills: (include software titles and years of experience)

Other
Please list organizations (professional, trade, etc.) that you belong to which are pertinent to the position you are applying for.
Do not include memberships that would reveal religion, sex, sexual preference, race color, national origin, country of citizenship, your age, mental or physical disabilities, veteran/reserve, National Guard or any protected status.
List accomplishments, publications, awards, etc. pertinent to the position you are applying for
Do not include memberships that would reveal religion, sex, sexual preference, race color, national origin, country of citizenship, your age, mental or physical disabilities, veteran/reserve, National Guard or any protected status.
In your current or prior job, have you ever written or developed instructions or directions to be followed by employees or customers?
- Yes
- No
- Not Applicable
If Yes, please explain
Is there any other job-related information you want us to know about you?
Have you ever plead no contest or guilty to, or been convicted of any crime, felony or misdemeanor, or do you currently have a felony charge pending against you?*
- Yes
- No
Answering yes does not necessarily result in being barred from employment. Other factors, for example: the seriousness and nature of the violation when it occurred, demonstrated rehabilitation, and the position applied for will be taken into consideration.
If Yes, please provide date(s) and details.

References
Name
First Last
Title
Relationship to You
Phone
Years Known

Name
First Last
Title
Relationship to You
Phone
Years Known

Name
First Last
Title
Relationship to You
Phone
Years Known

Name
First Last
Title
Relationship to You
Phone
Years Known

Applicant and Application Statement
Application Statement*
I agree to the Application Statement
I certify that all the information I provided to apply for and secure work is true, complete and correct.

If accepted for employment, I hereby agree to comply with all rules and regulations, to perform all assigned duties to the best of my ability, and to assume all responsibility for company property entrusted to my care.

Furthermore, I authorize with no reservation, the employer, its agents, representatives, or employees to contact and gather information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, or in a resume or job interview. I hereby waive and and all rights and claims I may have regarding the employer, its agencies, employees or representatives, for seeking, gathering and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations or organizations for providing such information about me.

I understand this employer does not unlawfully discriminate in employment and no inquiry or question in this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.

I understand that this application remains current for 30 days, and at the conclusion of 30 days if I have not heard back from the employer and still desire to be considered for employment, it will be necessary to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer's president.

I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in the regard.

I understand any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (a) eliminate me from further consideration for employment, or (b) may result in my immediate discharge from employment, whenever discovered.

Finally, in consideration of my employment and any wages, salary or other remuneration paid to me by the company, I agree not to communicate or disclose to any person, not employed by the company, any proprietary knowledge, confidential information or trade secrets acquired by me during my association with the company and that the company shall have full title to every invention, discovery, or improvement conceived or delivered by me during my employment, and I agree, if requested, to execute such instrument and assignments as may be necessary to enable the company to obtain letters or patent thereon in the U.S. and elsewhere.
Untitled

Telephone Coordinator